Privacy Policy
The Electric Motor Repair Co., Inc. (“E.M.R.,” “we,” “us,” or “our“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways, including:
a. Personal Information
Information that you voluntarily provide to us, such as:
- Name
- Company name
- Email address
- Phone number
- Mailing or service address
- Any other information you choose to provide through forms, emails, or phone calls
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on the site
- Referring URLs
This information is used for analytics, site administration, and improving our services.
c. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
2. How We Use Your Information
We may use the information we collect to:
- Provide, operate, and maintain our services
- Respond to inquiries, service requests, or quotations
- Communicate with you regarding services, updates, or business-related matters
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our business or website, subject to confidentiality obligations
- To comply with applicable laws, regulations, or legal processes
- To protect the rights, property, or safety of E.M.R., our customers, or others
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing activities
To exercise these rights, please contact us using the information below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact Information:
The Electric Motor Repair Co., Inc. (E.M.R.)
9100 Yellow Brick Road, Suite H
Baltimore, MD 21237
Phone: 410.467.8080